WaggerSwagger Terms of Service

Effective Date: October 17, 2026 Last Updated: October 17, 2026 Website: waggerswagger.store

Welcome to WaggerSwagger (“WaggerSwagger,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of waggerswagger.store (the “Site”) and your purchase of our pet-themed apparel, accessories, home goods, and related products (the “Products”). By browsing the Site, creating an account, or placing an order, you agree to these Terms and our Privacy Policy. If you do not agree, please do not use the Site.

1. Eligibility

Our Site and Products are intended for customers in the United States. You must be at least 18 years old (or the age of majority in your state) to create an account or place an order. By ordering, you confirm that you meet these requirements and can enter into a binding agreement.

2. Products and Fulfillment

WaggerSwagger is primarily a print-on-demand retailer. Most Products are printed, assembled, and shipped after you order, by third-party manufacturing and fulfillment partners that we select.

  • Product variations. We work to show colors, textures, and print placement accurately, but they may vary slightly because of screen settings and manufacturing tolerances. Product measurements and sizing charts are approximate.
  • Availability. If a supplier cannot produce an item (for example, due to a material shortage or a discontinued product), we may cancel the affected item and refund you in full, or offer a comparable alternative with your consent.
  • Compatibility. For phone cases and similar products, please confirm that you have selected the correct device model before ordering.

3. Orders, Pricing, and Payment

  • Prices are listed in U.S. dollars. Sales tax and shipping, where applicable, are calculated and shown at checkout before you pay.
  • Payment is processed securely by our payment provider (WooPayments, powered by Stripe). We do not see or store your full card number.
  • Order acceptance. An order confirmation email means we received your order, not that we have accepted it. We may decline or cancel any order, for example because of pricing errors, stock or supplier limits, or suspected fraud. If we cancel an order after you have paid, we will refund you in full.
  • Pricing errors. If a Product is listed at an incorrect price, we may cancel the order and refund you, or contact you to confirm the correct price.
  • Promotions. Discounts and promotional codes are subject to the terms stated with the offer, cannot be combined unless stated, and may be withdrawn at any time. Sale prices apply only to the products and dates shown.
  • Changes and cancellations. Orders go to production quickly. Contact us as soon as possible if you need to cancel or change an order; see our Return & Refund Policy, Section 8.

4. Shipping and Delivery

  • Where we ship. We currently ship only to addresses in the United States.
  • Timing. Because items are made to order, delivery has two stages: production, typically 2–7 business days, and carrier transit, typically 3–8 business days within the contiguous U.S. These are estimates, not guarantees, and may be longer during holidays or high-volume periods. Orders with multiple items may ship separately.
  • Address accuracy. Please check your shipping address carefully. We are not responsible for orders delayed, lost, or returned because of an incorrect or incomplete address you provided.
  • Carrier delays. We are not liable for delays caused by carriers, weather, or events outside our control. If your package is significantly delayed or lost, we will help as described in our Return & Refund Policy, Section 9.
  • Risk of loss. Risk of loss passes to you when the carrier delivers the package to the address you provided. If a package is marked delivered but is missing, contact us and we will work with you and the carrier.

5. Returns, Refunds, and Replacements

Returns, refunds, replacements, cancellations, and damaged or lost orders are governed entirely by our Return & Refund Policy, which is part of these Terms. If these Terms and the Return & Refund Policy ever conflict, the Return & Refund Policy controls on those subjects.

6. Personalized Items and Content You Submit

If we offer Products that you can personalize with your own text, photos, or artwork (“Your Content”):

  • Your promises. You confirm that you own or have permission to use Your Content, and that it does not infringe anyone’s copyright, trademark, privacy, publicity, or other rights, and is not unlawful, hateful, or obscene.
  • Limited license. You grant WaggerSwagger and our fulfillment partners a limited, non-exclusive license to use, reproduce, and format Your Content solely to produce, package, and deliver your order and to provide customer support, reprints, and legal compliance.
  • No marketing use. We will not use Your Content in our advertising, social media, or promotions without your separate written permission.
  • Retention. We keep Your Content only as long as reasonably needed for those purposes, and then delete it.
  • Our right to decline. We may refuse or cancel any order containing Your Content that we believe is infringing, unlawful, or inappropriate, and will refund you if we do.

7. Your Account

If you create an account, you are responsible for keeping your login details confidential and for all activity under your account. Provide accurate information and tell us promptly if you suspect unauthorized use. We may suspend or close accounts that violate these Terms.

8. Acceptable Use

You agree not to:

  • Use the Site for any unlawful, fraudulent, or deceptive purpose;
  • Interfere with the Site’s operation or security, including by introducing malware or attempting unauthorized access;
  • Use bots, scrapers, or automated tools to collect data from the Site without our written permission;
  • Submit fake reviews or orders, or abuse our promotions or return policies.

9. Our Intellectual Property

The Site and its content, including designs, artwork, graphics, logos, product images, and text (other than Your Content), are owned by WaggerSwagger or our licensors and are protected by copyright, trademark, and other laws. You may not copy, reproduce, distribute, modify, or create derivative works from them without our prior written permission. Purchasing a Product gives you ownership of the physical item only, not any rights in the underlying artwork.

If you believe content on our Site infringes your rights, please email support@waggerswagger.store with your contact details, a description of the work, the location of the material on our Site, and a statement that you have a good-faith belief the use is unauthorized.

10. Product Use and Pet Safety

Please read product descriptions and care instructions before use. For any Product intended for use with or around pets, you are responsible for choosing the right size and fit, supervising your pet, and discontinuing use if the item is damaged or your pet shows signs of discomfort or an allergic reaction. Products are not toys unless stated, and should not be chewed or swallowed. Care instructions on the Product page apply to your item.

11. Disclaimers

THE SITE AND PRODUCTS ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not guarantee that the Site will be uninterrupted or error-free. Nothing in these Terms limits any warranty or consumer right that cannot be waived under applicable law.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, WAGGERSWAGGER AND ITS OWNERS, EMPLOYEES, AND FULFILLMENT PARTNERS WILL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS OR DATA. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO A PRODUCT OR ORDER WILL NOT EXCEED THE AMOUNT YOU PAID FOR THAT PRODUCT. Some states do not allow certain limitations, so some of the above may not apply to you. Nothing in these Terms excludes liability that cannot be excluded by law, such as liability for fraud or for death or personal injury caused by negligence.

13. Indemnification

You agree to defend and hold harmless WaggerSwagger from claims, losses, and expenses (including reasonable attorneys’ fees) arising from your violation of these Terms, your misuse of the Site, or Your Content infringing the rights of another person.

14. Governing Law and Disputes

  • Governing law. These Terms and any dispute relating to the Site or your purchases are governed by the laws of the State of Georgia, United States, without regard to conflict-of-law rules.
  • Informal resolution first. Before filing a claim, please email support@waggerswagger.store with a description of the problem. We will try in good faith to resolve it within 30 days.
  • Venue. If a dispute is not resolved informally, it must be brought in the state or federal courts located in the State of Georgia, and you consent to their jurisdiction and venue. Nothing here prevents you from bringing a claim in small claims court where you live, or from using rights that cannot be waived under your state’s consumer protection laws.

15. Privacy

Our Privacy Policy explains how we collect, use, and share your information. It is part of these Terms.

16. Third-Party Links and Services

The Site may link to or rely on third-party services, such as payment processors, shipping carriers, and email providers. We do not control and are not responsible for third-party sites or services, and your use of them is governed by their own terms.

17. Changes to These Terms

We may update these Terms from time to time by posting the new version on the Site with a revised “Last Updated” date. Changes apply to orders and use of the Site after they are posted. Orders you placed before a change are governed by the Terms in effect when you placed them.

18. General

  • Entire agreement. These Terms, the Return & Refund Policy, and the Privacy Policy are our entire agreement with you about the Site and Products.
  • Severability. If any part of these Terms is found unenforceable, the rest remains in effect.
  • No waiver. If we do not enforce a provision, that is not a waiver of our right to enforce it later.
  • Assignment. You may not transfer your rights under these Terms. We may assign ours as part of a sale or reorganization of our business.

19. Contact Us

Email: support@waggerswagger.store Mailing address: WaggerSwagger, 4729 Mayer Trce, Ellenwood, GA 30294, United States

We typically respond within 1–2 business days.